Every travel agency in Nairobi says it's the best at business travel. They say it in nearly the same words, which makes the claim worth very little. So here's a plainer way to choose a travel agency for corporate flights in Nairobi: decide what you need, then ask who can do it. Below is how Spice Travel handles corporate flights and business travel, what we're good at, and where we're not the right fit.
What companies actually want from a travel agency
Ask a finance head and the answer is rarely "the cheapest fare". It's fewer surprises. Invoices that match the tickets. Somebody who picks up the phone. Ask an HR manager and you'll hear about the 6am cancellation, and who was supposed to deal with it.
None of that is glamorous. It's the reason most companies stay with an agency for years, and the reason they leave one after a single bad week.
Why companies choose Spice Travel
Over 30 years in the same job
We've been a Nairobi travel agency for more than 30 years. That's long enough to have seen airlines change their rules, routes appear and disappear, and fare types get renamed every few seasons. It doesn't make us perfect. It does mean we've met most of the problems you're about to have.
IATA certified, and on Amadeus
We're IATA certified and we work on Amadeus. In plain words, we issue tickets ourselves, and one search shows us seats and fares across airlines, so you aren't waiting while someone checks airline sites one at a time. When you're comparing options for a team, that matters more than it sounds.
Flights first, with the rest around them
Flights are what we do best, and our corporate flight booking service is the heart of it. Around that we handle hotel reservations, airport transfers, visa assistance and conference packages, so a trip doesn't have to be split between three suppliers. If you're weighing up a full travel management company, our corporate travel management page explains how we work.
Payment that finance can live with
Staff paying on personal cards and claiming it back is a headache for everyone. Ask us about a corporate travel account and bookings can sit on one invoice instead. It also gives you a clearer picture for your corporate travel budget.
Help when plans fall apart
Flights get cancelled. Meetings move. Somebody always forgets a passport. We deal with changes and rebooking under the fare rules, and our corporate flight rebooking guide shows what we'd do in the first hour.
Questions to ask any agency, and how we answer
Put these to every agency on your shortlist, including us.
| Ask any agency | What a good answer sounds like | Spice Travel |
|---|---|---|
| Are you IATA certified? | A plain yes, and you can check it | Yes, we are IATA certified |
| What booking system do you use? | A named system, not 'our platform' | Amadeus, so we can check seats and fares across airlines in one search |
| How long have you been doing this? | Years, with a track record you can ask about | More than 30 years in Nairobi |
| What else do you handle besides flights? | A clear list, with what's not included | Hotels, airport transfers, visa assistance and conference packages |
| How do we pay? | Options that suit your finance team | Ask us about a corporate travel account, so bookings can sit on one invoice |
Looking for a partner for corporate flights in Nairobi?
Tell us how many people travel and where they usually go, and we'll send corporate flight options from several airlines side by side. Call +254 740 633 759 or email sales@spicetravel.co.ke.
How working with us goes
You tell us who travels, who approves and where they usually go. We take it from there. For each trip you send the route, dates and traveller names, and options come back for you to choose from. Once you've picked, we issue the tickets and send the invoice.
If anything changes after that, tell us and we'll handle it under the fare rules.
The trips we handle
Most of our corporate work is ordinary: one or two people going to a meeting, back by Friday. We also handle the awkward ones. A last minute business flight when a deal moves up. A whole team heading to one event, which our group flight booking service covers. Long routes too, and our guide to business flights from Nairobi to Dubai, London and Johannesburg compares three of the busiest. If you're deciding which cabin to allow, see our business class or economy guide.
IATA certified | Amadeus-powered | 30+ years' experience
Who we suit, and who we don't
We suit companies where people travel regularly, where booking has landed on someone whose real job is something else, or where a donor or client sets rules on cabin and fare. We also suit anyone tired of chasing receipts.
If you fly once or twice a year and only want the lowest price, you may do fine booking online and comparing a few fares yourself. We'd rather say so than sign you up. And an agent can't cut a fare the airline has filed, or find a seat on a full flight three hours before departure. Be careful with any agency that promises it can.
If you're still deciding whether you need an agent at all, read why businesses need a dedicated corporate travel agent. And if your company has no written rules for travel yet, our corporate travel policy Kenya guide has a template.
Frequently asked questions
Why choose a travel agency for corporate flights instead of booking online?
Online sites suit one person buying one ticket. Once several people travel regularly, an agency helps with comparing airlines, applying your rules, making changes and keeping one record of what was booked. Our flight booking agents in Nairobi page gives more detail.
Is Spice Travel IATA certified?
Yes. We're IATA certified and we work on Amadeus.
Do you handle more than flights?
Yes. We also handle hotel reservations, airport transfers, visa assistance and conference packages. Tell us what your team needs and we'll say what's included before you commit.
Can we pay on one invoice instead of staff cards?
Ask us about a corporate travel account. It's designed for companies that want bookings on one invoice.
How do I get a corporate fare quote?
Send the route, dates, number of travellers and preferred cabin through the contact page, or call or email us. For harder trips, such as multi-city itineraries, we may ask a few questions first.
Where to start
Write down how your company books flights today. Who approves it, where the records live, how many hours it eats. Then ask any agency, us included, the five questions in the table. The answers will tell you more than any brochure.
Related reads
Keep going with these guides.
Get started with corporate flights in Nairobi
Tell us your company name and how your team travels today, and we'll explain how corporate flights and business travel would work with Spice Travel. Call +254 740 633 759 or email sales@spicetravel.co.ke.